Legal

Privacy policy

Updated – Apr 2026

OVIA Inc. (“OVIA,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the OVIA platform, including Huddlemates (the “Service”), visit our website, or engage with us.

1. Information we collect

We may collect the following types of information:

Personal Information: such as your name, email address, profile details, and account login credentials when you register for or use the Service.

Service Usage Data: including activities you create or complete, progress data, scores, interactions within Huddles, and other data generated through your use of the Service.

Technical Data: such as IP address, device identifiers, operating system, app version, and usage logs collected through the Service.

Location Data (Optional): approximate location data used to support app functionality. You can disable this at any time in your device settings.

Health and Activity Data (Optional): if you connect Apple HealthKit, Google Health Connect, or similar services, we may access activity data (such as steps or workouts) to support features you enable.

Images and Vision-Based Input (Optional): you may choose to upload images or other inputs to verify activities or receive feedback. These are used to evaluate activity completion and improve guidance.

Communications: including customer support requests, feedback, and any correspondence you send to us.

2. How we use your information

We use the information we collect to:

  • Provide, operate, and improve the OVIA Service

  • Enable activity tracking, progress visibility, and Huddle-based interactions

  • Generate insights, feedback, and guidance based on your activity and usage

  • Support optional features such as activity verification using Vision AI

  • Communicate with you about updates, support, and relevant information

  • Ensure platform security, detect fraud, and enforce compliance with our Terms

  • Meet legal, safety, and regulatory requirements

3. Adaptive Intelligence and AI

OVIA uses AI, including Vision AI, to support the Service.

This may include:

  • Understanding activity patterns and behavior over time

  • Verifying activities when users choose to provide images or inputs

  • Providing feedback, insights, and guidance

These systems are designed to support users—not to make decisions on their behalf—and operate based on user-provided data and interactions.

4. Sharing your information

We do not sell, rent, or trade your personal information.

We may share data with:

  • Trusted service providers (such as cloud hosting, analytics, and infrastructure providers) under strict confidentiality obligations

  • Other members of your Huddle, as part of the core functionality of the Service

  • Partners or integrations you choose to connect with, where you authorize data sharing

  • Legal authorities, if required by law or to protect the safety and integrity of the Service

5. Data security

We take reasonable technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or disclosure. Access to your data is restricted to authorized personnel who need it to perform their roles.

6. Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time (where processing is based on consent)

  • You can also control certain data permissions (such as location, health data, or image uploads) through your device or app settings.

To exercise your rights, please contact us using the details below.

7. Cookies and similar technologies

Our website and Service may use cookies or similar technologies to improve user experience, analyze usage, and personalize content. You can manage or disable cookies through your browser settings, though some features may not function properly without them.

8. Data retention

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, or for legitimate business purposes. When data is no longer required, we securely delete or anonymize it.

9. Children's privacy

Huddlemates may be used by families, including children under supervision. Parents or guardians are responsible for managing accounts and activity for children and for ensuring appropriate use of the Service.

10. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact us

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:

OVIA Inc.
privacy@ovia.com